logo Fortunica Casino Sign Up

Terms & Conditions

Terms & Conditions

Acceptance of the Terms

By accessing or using our platform, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use the site.

Eligibility Requirements

To use our services, you must meet all eligibility criteria outlined in these Terms. This includes age and geographical restrictions.

Minimum Age Requirements

Users must be at least 18 years old to register and play on the platform. By creating an account, you confirm that you meet this age requirement.

Geographic Restrictions

Our services are offered only in jurisdictions where they are permitted by law. Certain countries may be excluded. Users in these restricted areas must refrain from accessing the site.

Account Registration Rules

One-Account-Per-User Policies

Each user is allowed to create only one account. Any attempts to operate multiple accounts will result in account suspension or closure.

Identity Verification and KYC

You may be required to submit identification and other documentation for Know Your Customer (KYC) verification. This process ensures that all users are who they claim to be and comply with legal standards.

Account Accuracy Obligations

You are responsible for ensuring that the information you provide during registration and account management is accurate and up-to-date. Failing to do so can lead to account issues or restrictions.

Account Security Responsibilities

Login Credentials and Password Protection

You are responsible for maintaining the confidentiality of your login credentials. Do not share your password with anyone. Notify us immediately of any unauthorized access to your account.

Restricted Behaviour and Prohibited Activities

Users are expected to engage in fair play. Any form of exploitation, including but not limited to cheating or collusion, will lead to account termination.

Multi-Accounting and Fraud Prevention

Creating multiple accounts to gain unfair advantages or manipulate bonuses is strictly prohibited and may result in permanent account closure.

Bonus and Promotion Rules

Wagering and Gameplay Conditions

Bonuses and promotions are subject to specific wagering requirements, which will be clearly outlined at the time of the offer. Please read these conditions carefully to avoid misunderstandings.

Bonus Abuse Prevention

Any activities deemed as bonus abuse or manipulation may result in the revocation of bonuses and restrictions on your account.

Deposits and Withdrawals

Verification Before Withdrawals

You may need to undergo identity verification before processing withdrawals. This is a standard procedure to protect against fraud and ensure compliance with regulations.

Processing and Review Procedures

Withdrawal requests will be processed in a timely manner. However, delay may occur due to account verification, processing times, or weekends and holidays.

Responsible Gambling Expectations

We encourage responsible gambling. If you feel that your gambling is becoming problematic, please utilize our self-exclusion options or contact our support for assistance.

Self-Exclusion and Account Restrictions

You may request self-exclusion to temporarily or permanently restrict access to your account. Terms and conditions for this process will be provided.

Game Fairness and RNG Systems

All games on the platform are subject to random number generation (RNG) systems to ensure fair gameplay. We do not guarantee specific outcomes but aim for a consistently transparent gaming environment.

Technical Interruptions or Voided Gameplay

We strive to maintain uninterrupted service. However, technical issues may occur. In such cases, we reserve the right to void any gameplay or transactions affected by system errors.

Suspension or Closure of Accounts

We reserve the right to suspend or close accounts at our discretion, especially in cases of suspected fraudulent activity or violation of these Terms.

Intellectual Property and Platform Ownership

All content, trademarks, and services on our platform are our property or that of our licensors. Unauthorized use of these assets is strictly prohibited.

Limitation of Liability

We shall not be liable for any damages arising from the use of our platform. This includes losses due to technical failures, interruptions, or any other issues.

Modification of Terms

We reserve the right to modify these Terms as necessary. Changes will be communicated through the platform, and your continued use signifies your acceptance of the new terms.

Contact or Support Guidance

For any questions or concerns regarding these Terms or your account, please contact our support team. We are available to assist you and ensure a positive experience on our platform.

Applicable Licensing or Regulatory Oversight

Our services are governed by relevant laws in the jurisdictions in which we operate. We encourage users to familiarize themselves with applicable regulations to ensure compliance.